{"id":1333,"date":"2022-05-10T07:04:40","date_gmt":"2022-05-10T05:04:40","guid":{"rendered":"https:\/\/www.actionproject.es\/blog\/importancia-gestion-de-procesos-empresa\/"},"modified":"2025-07-02T11:13:09","modified_gmt":"2025-07-02T09:13:09","slug":"importancia-gestion-de-procesos-empresa","status":"publish","type":"post","link":"https:\/\/www.actionproject.es\/en_gb\/blog\/importancia-gestion-de-procesos-empresa\/","title":{"rendered":"La importancia de la gesti\u00f3n de procesos para tu empresa"},"content":{"rendered":"<p>La principal diferencia entre una gesti\u00f3n por procesos y una tradicional es que la primera est\u00e1 <strong>orientada a satisfacer al cliente<\/strong>. Adem\u00e1s, se potencia m\u00e1s la figura del <a href=\"https:\/\/www.actionproject.es\/en_gb\/blog\/vision-empresarial-palanca-liderazgo-directivo\/\">l\u00edder directivo<\/a> en detrimento del concepto jefe.<\/p>\n<p>Las organizaciones se han visto abocadas a modificar la manera de hacer las cosas, es decir, revisar la gesti\u00f3n de procesos dentro de la empresa. En definitiva, se trata de <strong>mejorar el flujo de trabajo para hacerlo m\u00e1s eficiente y sin olvidar a los clientes<\/strong>.<\/p>\n<p>\u00a0<\/p>\n<h2>\u00bfEn qu\u00e9 se fundamenta la gesti\u00f3n de procesos para una empresa?<\/h2>\n<p>Para que la <strong>gesti\u00f3n de procesos sea correcta<\/strong>, debemos conocer cu\u00e1l es la cadena de valor de la empresa y definir los distintos elementos implicados, as\u00ed como las personas. Por ello, los <strong>pilares en los que se basa son<\/strong>:<\/p>\n<ul>\n<li>Una estructura de la organizaci\u00f3n que est\u00e9 fundamentada en los <strong>procesos orientados a clientes<\/strong>.<\/li>\n<li>Un cambio de <strong>estructura<\/strong> de jerarqu\u00eda vertical a horizontal o plana, delimitando cu\u00e1l es la responsabilidad de cada profesional.<\/li>\n<li>Trabajar como <strong>grupos multidisciplinarios<\/strong>.<\/li>\n<li>El uso de la <strong>tecnolog\u00eda<\/strong> para eliminar tareas que no a\u00f1aden valor.<\/li>\n<li>Llevar a cabo planes de <strong>mejora continua<\/strong> y as\u00ed poder optimizar los gastos y aprovechar mejor los recursos.<\/li>\n<\/ul>\n<p>\u00a0<\/p>\n<h2>\u00bfQu\u00e9 necesitas para implementar una gesti\u00f3n de procesos en tu organizaci\u00f3n?<\/h2>\n<p>Existen ciertas pautas que se deben seguir para <strong>alcanzar una gesti\u00f3n basada en procesos<\/strong>:<\/p>\n<ul>\n<li><strong>El compromiso de la direcci\u00f3n<\/strong>. En este caso, la barrera la encontramos cuando hay necesidad de formaci\u00f3n en <a href=\"\/en_gb\/servicios\/desarrollo-directivo\/\">management development<\/a> para ser capaz de dirigir el cambio.<\/li>\n<li><strong>B\u00fasqueda del compromiso por parte de los empleados<\/strong>, por encima del sentimiento de obligaci\u00f3n.<\/li>\n<li><strong>Identificaci\u00f3n y clasificaci\u00f3n de los procesos<\/strong> <strong>en las interacciones<\/strong> entre la organizaci\u00f3n y los clientes.<\/li>\n<li>Relaci\u00f3n de los procesos bajo una matriz y <strong>elaborar un mapa de procesos<\/strong>.<\/li>\n<li>Generaci\u00f3n de unos <strong>objetivos estrat\u00e9gicos<\/strong>.<\/li>\n<li><strong>Definici\u00f3n y medici\u00f3n de los KPI<\/strong> que se ajusten a las necesidades de la empresa.<\/li>\n<li><strong>Comprobaci\u00f3n<\/strong> antes de implantar la gesti\u00f3n de procesos.<\/li>\n<\/ul>\n<p>\u00a0<\/p>\n<p><strong>La gesti\u00f3n de procesos transforma la visi\u00f3n de la empresa a favor del cliente<\/strong>, que se convierte en el epicentro de esta nueva forma de organizaci\u00f3n. Apuesta por el cambio de la mano de nuestro servicio de <a href=\"\/en_gb\/servicios\/interim-management\/\">Interim Management<\/a>.<\/p>","protected":false},"excerpt":{"rendered":"<p>Las organizaciones tradicionales con un sistema de organigrama vertical est\u00e1n obsoletas. Si quieres mejorar los procesos de tu empresa en t\u00e9rminos de eficiencia, eficacia y flexibilidad, <strong>apuesta por la gesti\u00f3n de procesos<\/strong>.<\/p>","protected":false},"author":3,"featured_media":1453,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_templately_pack_id":"","_templately_imported_at":"","_templately_source":"","_templately_import_session_id":"","footnotes":""},"categories":[10],"tags":[223,221,161,224,222],"class_list":["post-1333","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-estrategia-empresarial","tag-estructura-empresarial","tag-gestion-de-procesos","tag-objetivos-de-negocio","tag-organizacion-de-empresa","tag-procesos-de-empresa"],"acf":[],"aioseo_notices":[],"aioseo_head":"\n\t\t<!-- All in One SEO 5.0.4 - aioseo.com -->\n\t<meta name=\"description\" content=\"Las organizaciones tradicionales con un sistema de organigrama vertical est\u00e1n obsoletas. 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